Senior Data Analyst

Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para  distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.

Como parte de Brandtech Group ,  estamos a la vanguardia en el uso de tecnología de inteligencia artificial  para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.

THE OPPORTUNITY

 

This is an opportunity to join U-Studio, OLIVER’s award-winning in-house agency for Unilever, as Data Analyst, leading

weekly content performance to campaign post-mortems, audience deep-dives to competitive benchmarking. 

THE ROLE

 

You'll

be the person the studio turns to when they need to understand what the data is telling them and what to do about it. From weekly content performance to campaign post-mortems, audience deep-dives to competitive benchmarking,

you'll

deliver best-in-class social performance insight that delivers robust and actionable learnings for social teams and practices.

 

This

isn't

a role that sits in a silo producing dashboards.

You'll

be embedded in the creative and strategic process, ensuring data informs briefs, shapes content decisions, and proves the value of the studio's work.

We're

looking for someone who combines analytical

rigour

with

strong communication

skills, someone who can spot the story in the data and tell it in a way that moves people to act. Success means insight that visibly improves the work: content that performs better, strategies that are sharper, and a client team that trusts data to guide decisions.

 

WHAT YOU'LL DO

 

Performance Analysis and Reporting

 

• Deliver regular social insight reporting, build measurement frameworks and social benchmarking, informing social strategies and future recommendations

• Carry out analysis and audits of Dove's social channels to understand effectiveness and

  identify

  platform, content, and audience insight recommendations

• Bring together social data from

  different sources

  to build meaningful and actionable output like audience segments, content pillars, and format effectiveness 

  that

   inform what experiences and content we serve

• Track and report on campaign performance across organic, paid, influencer, and UGC content, connecting activity to measurable outcomes in engagement, reach, brand sentiment, and consideration

Insight and Strategy

 

• Use social listening tools to track brand reputation, audiences, and content, as well as brand reputation and crisis management, to

  identify

  emerging cultural trends, opportunities, and threats

• Translate performance data and audience insight into clear, actionable recommendations that directly inform content strategy, creative briefs, and publishing decisions

• Conduct competitive and category analysis within beauty and personal care,

  identifying

  where Dove is outperforming and where there are gaps to close

• Partner with strategists and social media managers to ensure data is embedded in the planning process, not just the review process

Measurement Innovation

 

• Identify

  new, innovative ways to measure effective social activity, including but not limited to custom metrics, measurement approaches, and AI-driven or agentic automated reporting solutions

• Embed best practice measurement, reporting, and insight generation at the heart of all the studio's work

• Develop tailored measurement approaches for different content types, creator partnerships, and campaign formats, ensuring the studio can clearly

  demonstrate

  the value of its output

Tools, Platforms, and Partnerships

 

• Act as the champion for insight tools and associated products and services across the studio

• Own and develop relationships with key suppliers within the tech stack to

  maximise

  usage and effectiveness

• Manage and

  optimise

  the studio's use of social analytics, listening, and reporting platforms, ensuring the team has access to the right data at the right time

Stakeholder Communication and Culture

 

• Act as an evangelist on how to best measure and act on insight, internally as well as with client partners

• Present performance insights and strategic recommendations to the Dove brand team and senior studio stakeholders, distilling complex data into clear, compelling narratives

• Foster a culture of learning and

  expertise

  within social measurement by proactively

  organising

  learning sessions, training, and sharing industry updates. Embrace and be at the forefront of developments in social platforms, measurement, and metrics

 

WHAT YOU BRING

 

• 5+ years of experience in social analytics, data analysis, or digital performance measurement, with a strong focus on social media for consumer brands

• Expert knowledge of social metrics across organic, paid, and influencer activations, with the ability to build an integrated view of social performance

• Expert using social management platforms such as

  Brandwatch

  , Meltwater,

  Talkwalker

  , Dash, and Sprinklr, as well as native social platform analytics

• Strong ability to build analytical solutions that aggregate and mine data from

  numerous

  sources to create richer insights

• Excellent communication and data storytelling skills, with the ability to distil complex ideas for non-technical audiences

• A strategic thinker with an innovative approach to data, pushing the boundaries of how data can be used to decode social effectiveness

• Strong critical-thinking and problem-solving skills with a keen eye for detail

• Experience working with paid social data and associated performance metrics

• Proactive ability to

  identify

  client and project needs and build tailored solutions accordingly

• Confident and proficient in presenting to senior client and internal stakeholders

• Experience in beauty, personal care, wellness, or FMCG is a strong plus

• An active interest in the evolution of social media and how these developments 

  impact

   performance for brands

• Collaborative team player, open minded

• Professional

  proficiency

  in English;

  additional

  languages are a plus

Gen AI and Agentic Thinking:

 

• Proficiency

  with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support data analysis, trend identification, report generation, and insight synthesis

• Agentic mindset: ability to break down complex analytical challenges,

  identify

  the most effective approach, and deliver systematic, actionable outputs

• Experience developing or exploring AI-driven and automated reporting solutions that improve the speed and depth of social insight

• Understanding of AI capabilities and limitations, with strong human oversight and critical evaluation of AI-generated analysis

• Ability to guide the wider team in using data and AI tools effectively and responsibly

Qualifications:

 

• Formal 

  bachelor´s Degree is 

  a must

  .

• Must live in Mexico City or metropolitan area.

• Mi

  d Level

   to advanced

   Professional

  proficiency

  in English, writing and speaking

   is 

  required

  .

• Experience working with digita

  l campaigns.

 

NICE TO HAVE

 

• Experience working on Dove or Unilever brands

• Experience in an in-house agency, embedded studio, or social-specialist environment

• Proficiency

  with data

  visualisation

  tools (such as Looker Studio, Tableau, or Power BI)

• Experience with influencer performance measurement and creator content analytics

• Familiarity with social commerce metrics and conversion tracking

• Experience building automated dashboards or reporting workflows

• Knowledge of brand tracking, sentiment analysis, or audience research methodologies beyond social platforms

#OLATAM #REQID16991

Nuestros valores dan forma a todo lo que hacemos:

• Ser ambiciosos para tener éxito
• Ser imaginativos para superar los límites de lo posible
• Ser inspiradores para hacer un trabajo innovador
• Estar siempre aprendiendo y escuchando para comprender
• Estar enfocado en los resultados para superar las expectativas
• Ser activamente pro-inclusivos y antirracistas en nuestra comunidad, clientes y creaciones

OLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un entorno de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales. Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de género, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.

En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados ​​en la ciencia. Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e