SOPORTE TECNICO/ SAN ISIDRO

Tata Consultancy Services es un empleador que ofrece igualda­­d de oportunidades, nuestro compromiso con la diversidad y la inclusión impulsa nuestros esfuerzos para brindar igualdad de oportunidades a todos los candidatos que satisfacen nuestras necesidades de conocimientos y competencias requeridas, independientemente de cualquier origen socioeconómico, raza, color, origen nacional, religión, sexo, identidad/expresión de género, edad, estado civil, discapacidad, orientación sexual u otro. Te motivamos a que apliques a nuestros procesos de reclutamiento y desarrolles tu carrera en nuestra organización.

En Tata Consultancy Services promovemos una cultura inclusiva, trabajamos siempre por la equidad. Esto se aplica a Género, Personas con Discapacidad, LGBTQIA+, Religión, Raza y Etnia. Todas nuestras oportunidades se basan en estos principios. Promovemos acciones de inclusión y responsabilidad social, con el fin de construir un TCS que respete a cada persona. Nuestro lema es “Inclusión sin Excepción ”.

En Tata Consultancy Services Argentina , buscamos un/a SOPORTE TECNICO JUNIOR para sumarse al equipo para importante proyecto global.

On-site support position - Jr

Resource will be required to work on Customer’s site from Mon-Fri 8AM to 5PM

L1 level of support (in-person) to customer’s users.

Technical skills

Strong work ethic, combined with the ability to work independently

Strong hands-on experience (H/W and S/W) – Laptops/Desktops, Mobile devices and printers

Good knowledge of Win 10, software installation and troubleshooting

Background experience in IT Support (Computers, Mobile phones and iPads)

Good analytical and coordination skills are essential

Key Responsibilities

Provides second-level of investigation and diagnosis (in-person in Customer’s site)

Ensures tickets are updated at all times until issues are resolved

Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc.)

Communicates with client regarding incident progress

Coordinate activities with third parties to resolve the IT issues or complete service requests

Assists Server Team & network team whenever touch support is required onsite for servers in local server rooms or NW devices at site.

Maintain server room inventories, room layout, and assets list

Ensure off-hours presence in case of scheduled maintenance

Other Considerations

Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity and inclusion drives us to provide equal opportunities to all candidates who meet our required knowledge and competency needs—regardless of socio-economic background, race, color, national origin, religion, sex, gender identity, age, marital status, disability, sexual orientation, or any other charac teristic.