Greenhouse: Experience Program Coordinator

Deloitte Greenhouse: Experience Program Coordinator

As part of The Deloitte Greenhouse®, the Experience Program Coordinator provides administrative and operational support across multiple Greenhouse teams. A core responsibility of this role is to manage scheduling and calendar coordination for team meetings, calls, and participant sessions, ensuring the right people are in the right conversations at the right time. This role helps translate team priorities into organized, timely, and high-quality execution across programs, experiences, meetings, and special projects. The Coordinator will work closely with Greenhouse team members and stakeholders across Deloitte US, Costa Rica, and India to manage communications, workflows, trackers, materials, and follow-up activities.

About the Deloitte Greenhouse

The Deloitte Greenhouse offers powerful experiences designed to help client executives and their teams push to a new possible. Deloitte Greenhouse designs and delivers labs, events, and experiences, and researches and publishes role-based insights for advancing executive careers, team effectiveness, and business performance.

Work You'll Do:

Coordinate Greenhouse Scheduling and Calendar Management

• Own scheduling and calendar coordination as a primary responsibility for multiple Greenhouse teams and workstreams.
• Create, update, track, and confirm calendar invites for calls, meetings, interviews, working sessions, and participant interactions.
• Coordinate across internal and external stakeholders to ensure meetings are scheduled efficiently and with the appropriate attendees.
• Maintain accurate scheduling trackers, calendars, and related documentation to support visibility and follow-through.
• Support recurring meetings, ad hoc calls, and time-sensitive scheduling needs with a high level of responsiveness and professionalism.

Support Greenhouse Programs and Experiences

• Provide day-to-day coordination and administrative support for multiple Greenhouse programs, experiences, meetings, and team initiatives.
• Support activities from intake and planning through execution, follow-up, and closeout.
• Track deliverables, dependencies, and action items across workstreams.
• Maintain shared repositories, templates, trackers, and documentation in tools such as SharePoint, Teams, and OneNote.
• Monitor, maintain, and triage shared mailbox communications.

Collaborate Across Teams and Stakeholders

• Build positive and productive relationships with Greenhouse team members and internal stakeholders across Deloitte.
• Communicate progress, deadlines, dependencies, and issues clearly and proactively.
• Help ensure consistent service levels and a seamless experience for stakeholders working with the Greenhouse.
• Work effectively in a virtual and geographically distributed team environment.

Strong Candidates Should Possess:

• Deep attention to detail and strong follow-through, especially in scheduling and calendar management.
• Strong organizational skills and the ability to manage multiple calendars and priorities simultaneously.
• Ability to coordinate with senior stakeholders with professionalism, tact, and diplomacy.
• High responsiveness and a customer-service mindset.
• Comfort working independently to solve scheduling conflicts and identify workable meeting options.
• Strong written and verbal communication skills.
• Ability to manage sensitive and confidential information with discretion.
• A proactive, flexible, and collaborative approach.
• Comfort working with AI-enabled tools.

Required Qualifications:

• Minimum of 3+ years of professional experience in administrative coordination, scheduling, operations support, project coordination, or related field.
• Bachelor’s degree or equivalent work experience.
• Strong English and Spanish oral and written communication skills
• Demonstrated experience managing complex calendars, resolving scheduling conflicts, and coordinating meetings in a fast-paced environment.
• Experience supporting multiple stakeholders and priorities simultaneously.
• Strong proficiency with Microsoft Outlook, Excel, Word, PowerPoint, SharePoint, Teams, and OneNote.
• Experience communicating and coordinating with senior stakeholders.
• Ability to travel as needed
• Must be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future.

As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.R.L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.