Community & Social Media Manager [English & Portuguese speaking]

Our client is a fast-growing international company specializing in the production and management of data used to train artificial intelligence and robotics systems.

The platform connects a large global contributor community with paid projects that help support the development of next-generation AI technologies.

As part of its continued growth, the company is looking for a Community & Social Media Manager to own their social channels and help grow, engage and inform our contributor community across multiple markets.

This is a highly hands-on role. You will define the strategy, create the content, publish it, manage the community and track the results.

The Role

You will be responsible for our presence across Instagram, TikTok, WhatsApp and other community platforms, with a particular focus on English- and Portuguese-speaking audiences.

Your responsibilities will include:

• Social strategy: define our positioning, content strategy, branding and tone of voice across social platforms.

• Content calendar: build and manage an always-on editorial calendar alongside product launches and campaigns.

• Content creation: produce short-form videos, visuals, captions and social-first content from idea to publication.

• Social channels: manage Instagram and TikTok across multiple markets, while adapting company news for platforms such as LinkedIn and X.

• Community management: engage with users across WhatsApp, Discord, Telegram and social channels; answer questions, moderate conversations and communicate important updates clearly.

• Creator partnerships: identify, brief and manage creators and UGC partners, including live sessions and content repurposing.

• Campaigns: support market launches, giveaways, community activations and engagement campaigns.

• Reputation management: react quickly to misinformation, user concerns, scams or negative conversations online.

• Performance: report weekly on audience growth, engagement, acquisition from social and community sentiment.

Example Missions

• We are launching our platform in a new market. Build the TikTok and Instagram launch strategy and produce the first pieces of content.

• A misleading rumour starts spreading across comments and community groups. Get the facts internally, publish a clear response and manage the conversation.

• We are collaborating with major creators. Prepare the briefing and live session, then turn the content into multiple short-form assets.

• New visitors do not immediately understand our product from our Instagram profile. Redesign the profile, highlights and content structure so the value proposition becomes clear within seconds.

You have 3-5 years of experience in social media, community, consumer technology, marketplaces or creator-led brands.

We care much more about what you have actually built than about prestigious titles.

We are looking for someone who combines strategic thinking with strong execution.

You ideally have:

• Strong experience developing social media strategies, brand positioning and tone of voice.

• Excellent written and spoken English.

• fluent in Portuguese

• Spanish is a plus.

• Hands-on experience creating short-form video and social content.

• Proficiency with tools such as CapCut, Premiere, Canva or Figma.

• Strong understanding of TikTok, Instagram, creators, memes and internet culture.

• Experience managing creators, influencers or UGC campaigns.

• Experience handling community conversations, negative feedback and sensitive communications.

• A strong analytical mindset and the ability to connect content performance to business results.

• Experience using AI tools for content creation, translation, monitoring or reporting.

• High ownership and the ability to operate independently in a fast-moving environment.

• Genuine interest in AI, technology and emerging digital products.

What Success Looks Like

You can show us concrete examples of:

• Accounts you have grown.

• Videos or campaigns that performed exceptionally well.

• Communities you have helped build or manage.

• Creator campaigns you have led.

• Clear metrics demonstrating your impact.

Working Style

We are a small international team with a fast execution pace.

You will work closely with leadership and other teams across marketing, operations and customer support.

We value:

• High ownership.

• Fast execution.

• Clear and proactive communication.

• Comfort with ambiguity.

• Strong attention to quality.

• Using AI and automation as part of everyday work.