Coupa Technical Consultant

Coupa Technical Consultant

Reports to: Manager, Procurement Operations

• Role: Own, support, and enhance the end-to-end Coupa Procure-to-Invoice (P2I) process.

• Key Responsibilities:

• Manage Coupa Procurement, Invoicing, Receiving, Suppliers, Catalogs/PunchOut, CSP, approvals, accounting, and ERP integrations.

• Configure business rules, approval workflows, accounting structures, tolerances, invoice matching, permissions, and user access.

• Support P2I lifecycle: requisitions, POs, receiving, PO/non-PO invoices, matching, exceptions, credit memos, and ERP posting/payment integrations.

• Troubleshoot Coupa functional/technical issues and act as the production escalation point.

• Manage Coupa integrations using APIs, REST, cXML, XML, CSV, SFTP, and middleware platforms.

• Support integrations for suppliers, users, cost centers, chart of accounts, POs, receipts, invoices, accounting, and payment/status data.

• Partner with Procurement, AP, Finance, IT, ERP, suppliers, and integration teams to resolve issues and improve processes.

• Support complex invoicing, approvals, tax, freight, split/line-level accounting, matching exceptions, holds, and duplicate prevention.

• Perform incident management, RCA, interface monitoring, SLA management, and permanent corrective actions.

Must-Have Qualifications

• Bachelors degree in IT, Computer Science, Finance, Supply Chain, or related field.
• 8+ years of experience with Coupa or similar S2P/P2P platforms.
• 5+ years hands-on Coupa experience.
• Experience with at least 2 Coupa P2P implementations.
• Strong Coupa Procurement & Invoicing and P2P/P2I process knowledge.
• Hands-on configuration, workflow, integration, and production support experience.
• Strong knowledge of APIs, XML, cXML, CSV, SFTP, and enterprise integrations.
• Excellent analytical, troubleshooting, and stakeholder communication skills.

Good to Have

• Coupa certification.
• SAP ECC / SAP S/4HANA integration experience.
• Coupa InvoiceSmash/OCR or invoice automation experience.
• SAP BTP/CPI, MuleSoft, Boomi, Informatica, or similar middleware.
• ServiceNow, Jira, API testing, and integration monitoring experience.

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