Développeur Salesforce

Bonjour,

Dans le cadre de ses projetsz clients, Visian est à la recherche d'un Développeur Salesforce

Main responsibilities:

Develop/enhance and implement client journeys and relational programs leveraging 1:1 and 1toMany communications on all available touchpoints (emails, Mobile App notifications, social CRM messages, notifications to Client Advisors, SMS...) – organize and supervise WW rollout of these programs, from ideas to execution locally.

Lead key projects related to CRM elevation, including advanced targeting or redesign of client paths (scoping, testing, implementation)

Identify opportunities for new relevant CRM channels incl. social networks, or new communication initiatives to enhance client engagement.

Measure success of projects, share learnings and best practices, and develop enhancement action plans as needed.

Be a ‘Client Communication ambassador’: onboard relevant stakeholders and promote CRM projects within corporate and local teams (training…).

Profile

- Up to 5 years in a similar position (CRM)

- Excellent project management, interpersonal and communication skills – ability to navigate across teams (central/local, across departments)

- English is mandatory

- Expertise with CRM tools & content design, client segmentation strategy, social CRM (Salesforce Marketing Cloud & HTML)

- Precision and flexibility are a must

- Client-centric mindset

Développeur Salesforce avec une très bonne expertise de CRM tools & content design, client segmentation strategy, social CRM (Salesforce Marketing Cloud & HTML)

Bonne maîtrise de la gestion des projets

Anglais obligatoire