Insurance Associate

Role Description

The Insurance Associate supports daily insurance operations, including policy administration, documentation, customer service, claims coordination, and communication with insurers, brokers, and clients.

Key Responsibilities

• Process insurance applications, renewals, amendments, and cancellations.
• Assist with quotations, policies, certificates, and endorsements.
• Collect, verify, and maintain client and policy information.
• Coordinate with insurers, brokers, underwriters, and internal teams.
• Support claims registration, documentation, and follow-up.
• Review policy details, coverage, premiums, and renewal requirements.
• Assist with approvals, payments, renewals, and policy changes.
• Maintain accurate insurance records and documentation.
• Respond to client inquiries regarding policies and coverage.
• Monitor policy expiry dates and renewal schedules.
• Prepare reports, proposals, correspondence, and administrative documents.
• Ensure documentation is complete, accurate, and properly filed.
• Maintain confidentiality of client and insurance information.
• Follow company procedures and applicable insurance regulations.
• Provide timely administrative and operational support to the insurance team.

Qualifications

• Diploma or Bachelor’s degree in Insurance, Finance, Business, Economics, or a related field.
• Relevant experience in insurance operations or administration.
• Knowledge of insurance products, policies, claims, and underwriting processes.
• Understanding of UAE insurance practices and regulations is preferred.
• Strong administrative, organizational, and analytical skills.
• Good problem-solving and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office and insurance/CRM systems.
• Ability to work effectively with clients, insurers, brokers, and internal teams.
• Professional, reliable, organized, and customer-focused.