PMO/PM - Segmentation client & portefeuille

PMO/PM - Segmentation client & portefeuille

Objectifs & contexte de la mission

As part of the 2030 strategic plan for Trade Finance Operations, GTTO is seeking a PMO/PM, ideally with an experience on Trade Finance, to support :

• [Task1] Coordinate a program (encompassing 3 streams) around Client Experience : consolidate and maintain transversal roadmaps, track deliverables, facilitate transversalisation, identify dependencies and areas of risk, report progress, support in the formalization and the governance, …

• [Task2] Support and contribute to a remote Ops audit: Collection and review of operational documentation, review and analysis of local controls, workload estimate and rightsizing, … Objective being to identify opportunities of synergies with other processing centers

Liste des tâches attendues dans le cadre de la mission

A. [Task1] Set up a governance, coordinate, track progress, animate and support execution of the Client Experience Program

B. [Task2] Collect materials, analyze, compare to Central operational standards, and formulate recommendations

Livrables

A. [Task1] Set up and animate the governance

B. [Task2] Build the framework and methodology, set the governance, deliver the audit and recommendations