Sales Associate

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 22,040 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world, including 5 stores in Hong Kong and 4 stores in Macau.

If this resonates with you, join our Hermès team in Hong Kong!

What you’ll be doing?

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Identify customers’ needs, develop client relationships, sales, and deliver post-sales services
• Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Proactively receive and recruit walk-in customer, maintain KPI customers
• Assist with inventory and special projects
• Be part of a collaborative and inclusive team
• Assist in any duties assigned by superior

Who are we looking for?

• Minimum 2 years of experience in Retail, Customer Services, or Hospitality field
• Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
• Strong commitment towards teamwork
• Energetic, passionate and positive working attitude
• Excellent in presentation, interpersonal and communication skills
• Good command in written and spoken English, Cantonese and Mandarin

Why you should consider this opportunity:

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

• 7 to 8 days off per month
• Double-pay
• Performance bonus
• Medical insurance
• Dental insurance
• Life insurance
• 15 days of Annual leave

Interested parties, please click "Apply Now".

(Data collected will be treated in strict confidence and used for recruitment purpose only.)