Sr Assoc, Field Svc

Date Posted:

2026-06-18

Country:

Morocco

Location:

Coline Business Center, Casablanca

Croissance & Rentabilité :

Réduire le taux de résiliation en augmentant la satisfaction de nos clients par rapport à nos prestations sur le chantier.

Maitriser l’exécution de l’activité de la maintenance et réduire le temp improductif en réduisant le taux moyen des heures d’entretien par unité.

Rentabiliser l’activité de la maintenance en agissant sur la qualité de l’entretien pour réduire le cout du matériel par appareil.

Excellence Opérationnelle :

Assurer la couverture des appareils sous contrat selon le planning de visite périodique de maintenance est primordiale pour la bonne santé de notre portefeuille et pour le respect des conditions contractuel.

Baisser le taux de pannes à un niveau acceptable par la proactivité des interventions lors des visites de maintenance, la réactivité lors de détection de problème particuliers, et le suivi dans le but de baisser le taux d’appareil critique et Rebels, pour hausser la satisfaction de nos clients, Page 2 of 3

Efficacité Organisationnelle :

Contrôler le nombre d’interventions par panne, en augmentant l’efficacité des interventions, et ainsi réduire le cout horaire par appareil. :

Augmenter le taux de disponibilité de nos appareils en réduisant au maximum la durée d’arrêt par panne et ainsi le taux d’arrêt par appareil.

Mettre en place une bonne planification pour accélérer l’exécution des commandes S et T dans les délais impartis.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

Privacy Policy and Terms:

Click on this link to read the Policy and Terms