Airline Customer Support Representative (BPO-Cebu)

WHO WE’RE LOOKING FOR

We are looking for confident and customer focused individuals who can communicate clearly and provide excellent service in a fast-paced environment.

Minimum Requirements

For College Graduates

• Bachelor’s degree in any field
• Fresh graduates are welcome to apply
• Previous BPO experience is an advantage but not required
• Strong English communication skills
• Comfortable handling customer conversations through voice calls
• Able to communicate clearly and professionally

For Applicants with Some College Education

• Completed at least 2 years of college
• No pending or back subjects
• At least 6 months of recent BPO experience
• Customer service or voice account experience is preferred
• Strong English communication skills
• Confident and professional when speaking with customers

What We Value

• Clear and effective communication
• Good listening and comprehension skills
• Customer service mindset
• Ability to handle concerns professionally
• Willingness to work on-site and follow shifting schedules
• Positive attitude and willingness to learn

WHAT YOU’LL GET

• HMO coverage starting Day 1
• HMO coverage for 1 dependent
• 20%-night shift premium
• Paid training program
• Performance based incentives
• Government mandated benefits
• 13th month pay
• On-site gym
• Parking facilities
• Sleeping quarters

JOIN OUR TEAM

Build your career in a professional customer service environment with training, career development opportunities, and a competitive benefits package.