JobShop
Amazon Customer Support - Work From Office Role@ Bangalore
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹450,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
Greetings from JobShop
India's Largest BPO Recruitment Company
Job Overview
Join Amazon's Customer Service team and assist customers with online shopping, account, identity verification, security, and order-related queries through phone.
Key Responsibilities
- Handle customer queries and provide effective solutions.
- Assist with shopping, account, payment, and order-related issues.
- Support identity verification and account security concerns.
- Identify and escalate potential fraud or security issues.
- Troubleshoot customer concerns using multiple systems and tools.
- Deliver excellent customer service with empathy and professionalism.
Location-Bangalore
Requirements
- Education: 10+2 / 12th Pass or above.
- Experience: Freshers & experienced candidates can apply.
- Good English communication skills.
- Comfortable working on computers and handling multiple systems.
Recruitment Process
- HR Interview
- Versant Communication Assessment
- Operations Interview
Exciting Career Opportunities Available
Speak to our hiring experts:
9964080000 | 080-46115600 | 7090020000
Walk-in Address:
JobShop
485, 4th Floor, BMR Complex,
Hennur Main Road, Bangalore 560043
Location: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6
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