BPO Financial Controller

Functions: cost control, payroll review, payroll reconciliation, discrepancy investigation, expense review, expense verification, cost reduction, attrition cost analysis, cost per hire, cost per productive seat, seat utilization, facility cost tracking, Academy cost analysis, time to productivity, employee profitability, client profitability, variance analysis, budget vs. actual, financial reporting, FP&A

Credentials: accountancy graduate, CPA, CPA-preferred, CIA, CMA, strong accounting background, internal controls, audit background, Big 4 alumni, PFRS/GAAP

Experience: BPO, call center, contact center, shared services, outsourcing, senior finance role, controller-level, leadership experience

Tools: Excel (advanced), ERP, accounting software, payroll systems, HRIS, Power BI, NetSuite, SAP, QuickBooks, Xero

Work setup: Cebu City, Cebu, Philippines, full-time, on-site/hybrid

Soft skills: hands-on, ownership, initiative, investigative, analytical, detail-oriented, business acumen, stakeholder management, problem-solving, integrity, proactive