B
BPO Convergence (BPOC)
Center Head, BPO Operations
Skills
Process Improvement
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹1,000,000 – ₹1,400,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
27 August 2026
What they need
- Lead large-scale BPO operations & multiple LOBs
- Drive SLA, KPI, Quality, CSAT & Productivity
- Manage client relationships
- Own P&L, cost optimization & profitability
- Drive process improvement, automation & business growth
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