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CSR Retail Account - Full Virtual Process

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CSR Retail Account - Full Virtual Process

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CSR Retail Account - Full Virtual Process

1 month ago

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Important information


Contract type:

Permanent

Location:

Cebu City, 6000 Cebu, Philippines

Work mode:

Onsite

Published on:

1 October 2026

What they need


As a Customer Service Representative for the Amazon Retail Account, you will assist customers with their concerns regarding orders, deliveries, products, returns, refunds, and other account-related inquiries. You will provide accurate information and ensure a positive customer experience through effective communication and problem-solving.

Qualifications College Graduates and College Undergraduates may be accepted

High School/Senior High School Graduates with at least 3 months customer-facing experience

BPO and non-BPO experience may be considered

Good English communication and customer service skills

Willing to work on-site in Lapu-Lapu City

Willing to work on a shifting schedule

Benefits Competitive salary package

HMO

Incentives

Night differential

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