Hire Sphere
Customer Assistant
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
11 September 2026
What they need
Location Malad Mumbai
Process
US Largest Banking Process
On Payroll
Merchant Dispute Analyst
Process Type
Blended Process
50 percent Back Office and 50 percent Voice
Job Responsibilities
Handle internal and external merchant dispute cases
Resolve merchant dispute and credit card related cases
Perform case analysis and provide appropriate resolution
Candidate Requirements
Only candidates with International BPO voice or blended process experience can apply
Minimum relevant International BPO experience required
Candidates from non BPO background cannot apply
Candidates with only email or chat process experience cannot apply
Last 5 years relieving letters are mandatory
Excellent English communication skills required
Shift and Working Details
Fixed US Shift
5 30 PM to 2 30 AM
Saturday and Sunday fixed off
Salary
Up to 6.5 LPA
Night Shift Allowance
4500 per month fixed
Joining
Only immediate joiners
Batch starts from 12 October
Job Location
Malad Mumbai
Pay: ₹30,305.66 - ₹54,505.01 per month
Benefits:
- Provident Fund
Work Location: In person
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