R4N Consulting Panchkula
Customer Care Executive
3 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹350,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
8 August 2026
What they need
job Title: Customer Support Executive - Chat Process (Non-Voice)Join the world's second-largest BPO company. We are hiring chat support agents.
- Role: Chat Support Executive
- Process: Non-Voice BPO
- Salary: Up to 3.5 Lakhs CTC
- Location: Gurugram
- Shift: Rotational shifts
Key Responsibilities
- Resolve customer queries via chat.
- Provide accurate product information.
- Maintain high customer satisfaction scores.
- Meet daily chat concurrency targets.
- Document customer interactions accurately.
Candidate Requirements
- Education: Graduate or undergraduate.
- Skills: Excellent written English skills.
- Typing: Minimum 30 words per minute.
- Experience: Freshers and experienced can apply.
- Traits: Strong problem-solving abilities.
Perks and Benefits
- Transport: Free home pick and drop.
- Incentives: Performance-based monthly bonuses.
- Insurance: Comprehensive medical insurance coverage.
- Growth: Clear internal promotion pathways.
- Cafeteria: Subsidised meals provided daily.
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