Customer Care Representative

• A Customer Service Representative in a BPO banking process is responsible for assisting bank customers with their queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.

1. Handle inbound customer calls related to banking services.

2. Resolve queries regarding credit cards, debit cards, accounts, loans, EMI, and insurance.

3. Understand the customer's needs and provide the right solution.

4. Upsell and cross-sell suitable banking products and services.

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Job location is sector 127, Noida
• Must have good communication skills in English language

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Work Location: In person