Customer Service Assistant/Administrator

Key Responsibilities

• Attending to customer's enquires in the aftersales department
• Preparation & follow up of quotations
• Process order confirmations, work scheduling & coordination between customers and internal departments
• Issuing, Maintaining and updating service documentations
• Manage accounts receivables and follow up on outstanding payment from customers
• Establish good rapport with customers
• Any administrative duties assigned by the superior

Qualifications

• At least GCE ‘O’ Levels or equivalent
• Strong interpersonal skills with excellent written and verbal communication abilities
• Ability to work under pressure and in a fast-paced environment
• Tech savvy, creative thinking and resilient