Shivan Synergy
Customer Service Executive (CSE)
2 months ago
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Important information
Contract type:
Permanent
Location:
Uttar Pradesh, India
Work mode:
Onsite
Published on:
31 August 2026
What they need
- A Customer Service Representative in a BPO banking process is responsible for assisting bank customers with their queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.
1. Handle inbound customer calls related to banking services.
2. Resolve queries regarding credit cards, debit cards, accounts, loans, EMI, and insurance.
3. Understand the customer's needs and provide the right solution.
4. Upsell and cross-sell suitable banking products and services.
Pay: ₹17,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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