Customer Service Representative / Technical Support Representative - Competitive Salary

Customer Service Representative

Onsite | Davao City, Davao del Sur | Full-time | Shifting Schedule

Worried that you need BPO experience before you can start a BPO career?

Finding a first BPO job can be challenging when many openings ask for previous call center experience. If you're a fresh graduate, first-time job seeker, or career shifter, you may be looking for an opportunity that lets you start with the skills you already have and learn the rest along the way.

This Customer Service Representative opportunity accepts applicants with no BPO or call center experience required. You'll receive paid training starting Day 1 to help you learn the account, systems, and customer service processes while building practical communication and problem-solving skills.

What You'll Do

As a Customer Service Representative, you'll help customers with questions, requests, and concerns through phone, chat, or other support channels.

Your responsibilities may include:

• Answering customer questions and providing accurate information
• Handling account, product, or service concerns
• Processing customer requests and updates
• Providing appropriate solutions based on customer needs
• Documenting customer interactions accurately
• Escalating complex concerns when necessary
• Following service procedures and standards
• Meeting quality, productivity, and customer satisfaction goals

Why This Opportunity May Fit You

If you're starting your career, you don't need to already know everything about BPO work. Paid training is provided from Day 1, while continuous learning and upskilling can help you develop your customer service and communication skills.

As you gain experience, there are also potential career paths in areas such as:

• Quality Assurance
• Training
• Workforce Management
• Team Leadership
• Operations

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Fresh graduates and first-time job seekers are welcome
• Career shifters are encouraged to apply
• Good English communication skills
• Customer service and problem-solving skills
• Basic computer and typing skills
• Willing to learn and work in a fast-paced environment
• Willing to work onsite
• Willing to work on a shifting schedule

Salary & Benefits

• Salary: Up to ₱26,000/month
• Performance incentives and bonuses
• Paid training starting Day 1
• Continuous learning and upskilling
• Career growth opportunities

Work Setup

Location: Davao City, Davao del Sur

Work Setup: Onsite

Schedule: Shifting schedule, including nights, weekends, and holidays when required

Employment Type: Full-time

Ready to Start Your BPO Career?

If you're looking for a chance to enter the BPO industry, develop your skills, and gain experience in customer service, this opportunity may be a good starting point.

Apply for the Customer Service Representative position in Davao City.

Pay: Php18,000.00 - Php26,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person