Duty Manager - Airside Operations

JOB PURPOSE

The incumbent will be involved in Rotational shifts and manage functional control over the Airside operations by ensuring safety aircraft operations. He would liaise with Internal and External stakeholders for ensuring safe and smooth operations during all contingencies

ORGANISATION CHART

Manager Airside Operations - AGM Airside Operations --> GM Airside Operations --> Head Airside Operations

KEY ACCOUNTABILITIES

Activity

Accountabilities

Key Performance Indicators

1

• Ensure operational efficiency and safe aircraft operations

Number of Incidents / Accidents

2

• Management & implementation of contingency plans

As per SLA s

3

• Adherence to operational procedures and policy decisions in compliance to the regulatory requirements DGCA / ICAO

As per SLA s/Monthly MIS

4

• Prepare and share shift reports / dash boards in every shift

Power BI / MIS

5

• Formulation of working instructions for management of Airside operations to have safe & smooth transit through RGIA

In compliance with rules and regulations

6

• Enforcement checks and apron discipline

Number of Incidents / Accidents

7

• Management of VVIP / VIP, Follow me and Escort services.

In time coordination with other stake holders and smooth movement of the Guest

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

DGCA

AAI / ATC & CNS

CISF

IMD

AIRLINES / GHA

FUEL FARMS / CATERING

OUTSOURCED AGENCIES

INTERNAL INTERACTIONS

TS / PMT

APOC / TOPS

ARFF

SAFETY

LAND SCAPING

FINANCIAL DIMENSIONS

• NIL

OTHER DIMENSIONS

1. 5 direct staff reporting to Duty Manager and manage outsourced staff approx. 30 per shift
2. Operations roles - Supports a seamless & safe passenger journey by ensuring operational readiness, minimizing disruptions & responding effectively to irregular operations while considering passenger impact in all decisions.

EDUCATION QUALIFICATIONS

• Graduate preferably with science background with relevant exposure to Airside Operations / ATC.
• 01 Year accredited program in Airport Operations and Management
• Must possess LMV driving license
• MBA / Postgraduate in Airport/Aviation management from reputed Institutes

RELEVANT EXPERIENCE

• Up to 10 years of similar experience
• Proficient in MS Office, Internet usage.
• Proficient in Aerodrome Design and Operations, ICAO documents, and DGCA Civil Aviation Requirements, with specialized knowledge of Annex 14, DGCA CAR Section 4 Series B Part I, Doc 9157, Doc 9137, Doc 9859, as well as aviation and airport standards, policies and practices.

COMPETENCIES

• Personal Effectiveness
• Social Awareness
• Entrepreneurship
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence
• Framework of Aerodrome Licensing (Proficient)
• Wildlife Hazard Control (Practitioner)
• Global Reporting Format Knowledge (GRF) (Proficient)
• Runway Operations (Proficient)
• Airside Vehicle Operations (Proficient)
• Apron Management & Operations (Proficient)
• Airfield Work In Progress (Practitioner)
• Aerodrome Emergency Plan & Procedure (Proficient)
• Visual Aids Management (Proficient)
• Aerodrome Physical Characteristics Understanding (Proficient)
• Safety Management Systems (Proficient)
• Aeronautical Information Systems (Proficient)

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