Entry-Level BPO Customer Service Representative | No Experience Required

About the role

Ugnay Solutions Philippines is hiring on behalf of our clients for Customer Service Representative opportunities in Makati City. We are looking for motivated individuals who want to start their career in the BPO industry.

Key responsibilities

• Handle customer inquiries and concerns through voice, chat, and/or SMS
• Provide accurate information and appropriate solutions
• Assist customers with their questions and concerns
• Follow company policies, procedures, and quality standards
• Accurately document customer interactions and account information
• Maintain professionalism and provide a positive customer experience

About you

• High School Graduates are welcome to apply
• No BPO experience required
• No work experience required
• Good English communication skills
• Willing to learn and undergo training
• Willing to work onsite in Makati City
• Willing to work on shifting schedules
• Willing to work weekends and holidays when required
• Fresh graduates and career shifters are welcome

Benefits

• 10% Night Differential, increasing to 20% upon regularization
• HMO + Dependents upon regularization
• Bonuses and incentives
• Great training program designed for beginners
• Career growth and development opportunities
• Full-time and permanent employment opportunities
• Supportive work environment

About us

Ugnay Solutions Philippines is a consulting and professional introduction company working with local and international clients to connect qualified professionals with career opportunities.