Ziphertech
General Manager Quality
Skills
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Salary:
₹2,500,000 – ₹3,000,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
Build & mentor team of QA managers & analysts. Define & maintain quality management framework across all e-commerce BPO processes. Oversee QA strategies, audits & pip's. Conduct root cause analysis for quality failures & implement corrective actions.
Required Candidate profile
18 yrs exp in BPO industry. with 12+ yrs in transactional quality in e-commerce BPO or voice process. Exp in SLA, KPI management in Voice process quality. Exp in data analysis, reporting & insights.
Other offers great for you!
These companies are also looking for great profiles
Taste
Directeur Général (F/H)
Permanent contract
Luxembourg
Onsite
Skills
5 months ago
Quick apply
Arbalett
Directeur général - Services B2B (H/F)
200k - 300k / an + bonus
Permanent contract
Paris, France
Onsite
Skills
15 days ago
Quick apply
Naxo
Analyst Data Quality
440
Freelance
Lille, France
Hybrid
Skills
3 days ago
Quick apply