Human Resource Manager

HR Manager / HR Generalist US Process(Female)

Company: SS Tech Services
Location: The Iconic Corenthum, Sector 62, Noida
Experience: 5+ Years
Salary: Up to 50,000 per month / 6 LPA
Shift Timing: 12:30 PM 9:30 PM
Working Days: 5 Days a Week
Employment Type: Full-Time, Work from Office

Department

Human Resources

Role Category

HR Operations / HR Generalist

Role

HR Manager / HR Generalist

Industry Preference

Candidates from US-focused service businesses such as:

• Digital Marketing
• Medicare / Healthcare Process
• Lead Generation
• BPO / KPO
• IT Services
• US Process
• US Staffing
• Similar service-based organizations

Job Description

SS Tech Services is looking for an experienced HR Manager / HR Generalist with 5+ years of experience who has independently handled the complete HR function in a small or mid-sized organization.

We are particularly interested in candidates who have worked with companies serving the US market, such as Digital Marketing, Medicare, Lead Generation, BPO, IT Services, or similar US-focused businesses.

The ideal candidate should have hands-on experience across recruitment, HR operations, employee relations, performance management, policies, payroll coordination, employee engagement, and the complete employee lifecycle.

Key Responsibilities

• Manage complete day-to-day HR operations independently.
• Handle end-to-end recruitment across different departments.
• Understand manpower requirements and coordinate directly with management.
• Source candidates through Naukri, LinkedIn, referrals, and other recruitment platforms.
• Conduct initial screening and coordinate interviews.
• Manage offer rollout, joining formalities, onboarding, and induction.
• Maintain employee records, attendance, leave records, and HR documentation.
• Develop, implement, and update HR policies and procedures.
• Manage employee relations and grievance handling.
• Handle employee engagement and retention initiatives.
• Coordinate performance management processes, including KRAs, KPIs, appraisals, and employee reviews.
• Coordinate payroll inputs, attendance, incentives, deductions, and other employee data.
• Maintain HR MIS and recruitment reports.
• Manage exit formalities and exit interviews.
• Support workforce planning and manpower budgeting.
• Maintain smooth communication between employees and management.
• Build and maintain a positive, professional, and employee-friendly workplace culture.

Candidate Requirements

• Minimum 5 years of relevant HR experience.
• Must have experience handling multiple HR functions independently.
• Strong preference for candidates who have managed the complete HR function in a small or mid-sized organization.
• Experience in a US-focused business/process is preferred.
• Strong knowledge of recruitment and HR operations.
• Good understanding of HR policies, employee relations, and performance management.
• Experience with payroll coordination and HR MIS.
• Strong communication and interpersonal skills.
• Good knowledge of MS Excel and recruitment portals.
• Strong problem-solving and people-management abilities.
• Comfortable coordinating directly with management.
• Must be comfortable with the 12:30 PM 9:30 PM shift.

Key Skills

HR Operations, HR Generalist, Human Resource Management, End-to-End Recruitment, Talent Acquisition, Employee Relations, Employee Engagement, Performance Management, KRA, KPI, HR Policies, Payroll Coordination, HR MIS, Onboarding, Exit Formalities, Grievance Handling, Attendance Management, Leave Management, Employee Lifecycle Management, Workforce Management, US Process

Compensation

Up to 50,000 per month / 6 LPA, depending on relevant experience, skills, and interview performance.

What We Offer

• 5-day working week
• Friendly and supportive work environment
• Opportunity to independently manage the HR function
• Direct exposure to management
• Professional growth opportunities
• Work with a growing organization

Work Location

SS Tech Services
The Iconic Corenthum
Sector 62, Noida

Shift: 12:30 PM 9:30 PM