Human Resources Department

Key Responsibilities:

• Develop and implement comprehensive human resources policies, plans, and procedures.
• Manage the full-cycle recruitment process, including job postings, interviews, selection, onboarding, and ensuring the quality of hires meets company standards.
• Perform day-to-day HR administration, including reference checks and background verifications.
• Maintain accurate and organized physical and digital personnel records (e.g., employment contracts, onboarding materials).
• Manage the offboarding process, including employee termination procedures and completion of all necessary documentation.
• Administer payroll-related tasks such as salary payments, attendance, overtime, and service charges. This includes managing and updating BPJS Ketenagakerjaan, BPJS Kesehatan, pension funds, and other relevant statutory contributions.
• Prepare all necessary documentation to support timely and accurate payroll processing.
• Handle and resolve both internal and external HR-related inquiries or issues.
• Foster strong employee relations and promote a positive workplace culture.
• Ensure compliance with current Indonesian labor laws, regulations, and HR best practices.
• Conduct annual salary reviews and compensation benchmarking; oversee performance evaluation programs and report findings to the Operations Manager.
• Develop and maintain employee documentation including job descriptions, Standard Operating Procedures (SOPs), and training materials.
• Draft and manage employment contracts, including renewals and amendments.
• Administer employee benefits such as insurance claims, liability coverage, and expatriate permits.
• Perform other duties as assigned by the supervisor or management.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum of 2 years of hands-on experience in Human Resources Development (HRD) or general HR functions.
• Solid experience in conducting interviews and assessing candidate fit using structured techniques.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong understanding of Indonesian employment benefits, including BPJS Ketenagakerjaan, BPJS Kesehatan, and PPh 21 regulations.
• In-depth knowledge of Indonesian labor laws and HR compliance requirements.
• Fluent in both Bahasa Indonesia and preferably English, with strong written and verbal communication skills.
• Highly detail-oriented, well-organized, and able to work efficiently under pressure.
• Strong team player with excellent interpersonal and communication skills.