International Voice Process Executive

JOB TITLE:

Urgent Hiring - International Voice Customer Service | Pune | Up to 40K/Month CTC

Apply only if you can attend the mandatory in-person final selection round at Magarpatta or Viman Nagar, Pune.

We are hiring for a leading global BPM organisation.

Experience: Minimum 10 completed months in a BPO voice/customer-service process

Location: Magarpatta / Viman Nagar, Pune

Work mode: Work from office

CTC: Up to 4.70 LPA

Salary fitment: Up to 30% hike on current/last-drawn CTC, within the 4.70 LPA cap

Shifts: Rotational

Education: Any Graduate

Joining: Immediate or short-notice candidates preferred

ELIGIBILITY

• International voice BPO candidates with at least 10 completed months of experience
• Domestic/national voice BPO candidates with at least 10 completed months of experience and excellent spoken English and customer-handling skills
• Pure non-voice profiles will not be considered

ROLE

• Handle customer queries through voice calls and provide clear, accurate resolutions
• Use active listening, appropriate probing and professional customer handling
• Update customer interactions accurately and follow process and quality requirements

Outstation candidates may apply only if they can attend the final round in Pune and relocate if selected.

Key skills: International Voice, BPO Voice Process, Customer Service, Customer Support, English Communication, Customer Handling, Inbound Calls, CRM