Lead Network & Security Domain

Job Posting Title: Lead Network & Security Domain

Location: Noida Sector 144

Work Mode and Schedule: 5 Days Office and (Rotational Shifts)

Job Description Summary:

We are seeking an experienced Network & Security Domain Leader to own and lead the end-to-end Network and Security operations for a large global BPO enterprise supporting approximately 80,000 users across 29 locations spanning multiple countries.

Job Description:

This role will be responsible for the strategy, governance, operational excellence, availability, security posture, and transformation of a complex global network environment comprising approximately:

2,000+ Network Devices (Routers, Firewalls, Core & Access Switches)

3,000+ Wireless Access Points

Multi-country WAN, Internet, SD-WAN and LAN Infrastructure

What You Do:

• Enterprise Security Infrastructure including Next-Generation Firewalls, NAC and Secure Access Technologies
• The Domain Leader will serve as the highest escalation point for all Network and Security-related operations while driving automation, resilience, compliance, cost optimization, service excellence, and continuous improvement.
• The successful candidate will combine deep technical expertise with strong people leadership, customer engagement, service governance, and transformation experience.

Key Responsibilities:

• Own Network & Security service delivery and governance.
• Manage Palo Alto, Arista, Wireless, WAN/LAN, VPN, and SD-WAN environments.
• Drive SLA, KPI, uptime, and customer satisfaction targets.
• Lead Incident, Problem, Change, and Major Incident Management.
• Ensure security compliance, audit readiness, and risk mitigation.
• Manage disaster recovery and business continuity planning.
• Drive automation, monitoring, and continuous improvement initiatives.

Required Technical and Professional Expertise:

15+ Years of experience into Network Domain.

• Palo Alto Firewalls
• Arista Switching
• Enterprise Wireless Networks
• WAN, LAN, VPN & SD-WAN
• Network Security & NAC
• ITIL / Service Management
• Incident & Problem Management
• Network Operations & Infrastructure Management

Preferred Technical and Professional Experience:

• PCNSE / Palo Alto Certifications
• Arista Certifications
• ITIL Certification
• Network Automation (Python, Ansible)
• Cloud Networking (AWS, Azure, GCP)
• Zero Trust & SASE Architecture
• AIOps / Network Observability Tools
• Large-scale Global Network Operations Experience
• Disaster Recovery & Business Continuity Expertise