Manager, Business Continuity

Key responsibilities

• Develop, maintain and enhance the BCM Framework for FWDIB and FWDT
• Align BCM policies, standards, procedures and documentation with BNM BCM, RMiT, Outsourcing and Operational Risk requirements, and FWD Group BCM Policy and Standards
• Facilitate annual BCM policy and framework reviews and approvals by relevant committees and Boards
• Lead enterprise-wide Business Impact Analysis (BIA)
• Coordinate BCPs, Crisis Management Plans, recovery procedures, alternate workplace strategies, and pandemic and workforce recovery plans
• Serve as BCM Secretariat and advisor to the Crisis Management Team
• Coordinate crisis response during disruptions
• Validate recovery strategies and organisational readiness
• Ensure compliance with BNM BCM and related regulatory requirements
• Develop and deliver BCM awareness programmes

About you

• Degree in Risk Management, Business Administration, Information Technology, Engineering, Finance or related discipline
• Minimum 7-10 years experience in BCM, Operational Resilience, Operational Risk, Technology Risk or Crisis Management
• Experience in insurance, takaful, banking or financial services
• Strong working knowledge of BNM regulatory requirements
• Experience facilitating BCM exercises and crisis events
• Experience engaging Boards, regulators and senior management
• Professional certifications such as CBCI/MBCI, CBCP, ISO 22301 Lead Implementer/Auditor, CISM or CRISC are preferred
• Strong analytical challenge, facilitation, documentation, project management and stakeholder-management skills
• Ability to work under pressure, maintain accurate records and operate outside normal hours during tests or disruptions