Operations Leader, BPSC

About the role

The Operations Leader is responsible for leading day-to-day warehouse and pallet repair operations, managing manpower, production, inventory, safety, and operational reporting. The role serves as a key support to the Operations Manager by ensuring operational excellence, driving continuous improvement, developing people, and providing data-driven recommendations to achieve business objectives.

Key responsibilities

• Lead and manage daily warehouse and pallet repair operations to ensure all activities are executed safely, efficiently, and in compliance with company standards, operational procedures, and customer requirements.
• Support the Operations Manager in achieving operational objectives related to safety, productivity, quality, cost control, service performance, and employee engagement by implementing operational plans and driving execution excellence.
• Plan, allocate, and optimize manpower resources while monitoring attendance, productivity, KPIs, performance records, and employee discipline to ensure operational targets are consistently achieved.
• Supervise and control overall production activities including workflow management, production scheduling, capacity utilization, and resource deployment, while proactively adjusting operational plans based on changing business and operational conditions.
• Manage and control inventory accuracy and availability of both hire stock and non-hire stock, including repair materials, spare parts, consumables, tools, and maintenance equipment, ensuring uninterrupted operational performance.
• Own and manage all operational reporting and performance analysis, including production, productivity, inventory, safety, machine performance, manpower, and KPI reports, providing accurate data and actionable insights to support management decision-making.
• Monitor workplace safety, equipment performance, and operational compliance through regular inspections, risk assessments, corrective actions, and coordination with relevant teams to maintain a safe and efficient working environment.
• Lead, coach, and develop a workforce of more than 50 employees by promoting accountability, teamwork, communication, and continuous performance improvement while fostering a positive and engaged work culture.
• Drive continuous improvement initiatives and operational problem-solving through data analysis, root cause investigation, and implementation of corrective and preventive actions to enhance productivity, quality, safety, and cost efficiency.
• Coordinate effectively with internal and external stakeholders to ensure smooth operational execution, timely issue resolution, and achievement of business objectives.

Qualification

At lease 5 years experience in manufacturing management production, logistic or warehouse industrial business

Experience in continuous improvement process with critical thinking and self-starter

Excellent English communication

Excellent in Excel, Word, Power point and reporting dashboard

Able to lead and influence people-subordinators