(Senior) Automation Designer / Developer (Pega / BPMN)

(Senior) Automation Designer / Developer (Pega / BPMN)

The Center of Digitalization (HR) at DHL is responsible for digitizing, automating, and continuously improving HR processes and HR Shared Service Center operations across the organization.

This role is designed for experienced professionals with 2–5 years of relevant workflow or automation experience, ranging from strong mid-level contributors to senior specialists.

Key Responsibilities

• Design, model, and implement end-to-end BPM workflows for HR and HR Shared Service Center processes
• Analyze HR business processes and translate them into functional and technical workflow designs
• Implement workflow solutions using State of the Art Cloud BPMN Platforms like Pega
• Collaborate closely with HR process owners, HR Shared Service Center teams, IT and integration teams
• Configure and maintain process flows and orchestration, business rules, approvals, and case handling, user tasks and role-based access, system integrations where required
• Support testing, deployment, and stabilization of HR workflow solutions
• Ensure compliance with data protection, security, audit, and HR governance standards
• Contribute to automation standards, templates, and best practices within HR digitalization

Qualifications & Key Requirements

• 2–5 years of experience in workflow automation, BPMN, or process digitalization
• Strong hands-on experience with BPMN/workflow tools: Pega is a must; experience with comparable workflow platforms is a plus.
• Solid understanding of business process management principles (e.g. BPMN, orchestration, case management)
• Ability to translate HR business requirements into technical workflow solutions
• Experience or strong interest in HR processes or HR Shared Service Center operations (e.g. employee lifecycle, onboarding/offboarding, master data, approvals, requests)
• Experience working in enterprise or shared service environments
• Strong structured, analytical, and quality-focused working style
• Fluent English is mandatory
• German is a strong plus and highly appreciated

What do we offer?

• Competitive compensation package (including cafeteria).
• Private health insurance.
• Modern tools and technologies.
• A key role in DHL’s HR-focused Center of Digitalization
• Ownership of end-to-end HR automation solutions
• Direct collaboration with HR and Shared Service leaders
• Clear growth path toward senior or expert automation roles

Location: Chennai, India