COS_COMPUTER MAINTENANCE TECHNOLOGIST I_ICTMS_003889

Place of Examination and Interview:

DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City

COMPUTER MAINTENANCE TECHNOLOGIST I

Item Code

:

003889

Compensation

:

Php 27,000.00

Place of Assignment

:

Information and Communications Technology Management Service

CSC-PRESCRIBED QUALIFICATION STANDARDS

Education

:

Bachelor’s Degree relevant to the job

Training

:

None required

Experience

:

None required

Eligibility

:

None required

PREFERRED QUALIFICATION STANDARDS

Education

:

Bachelor’s Degree relevant to the job

Training

:

Four (4) hours of relevant training

Experience

:

Two (2) years of relevant experience

Eligibility

:

None required

JOB DESCRIPTION

Provide 1st-level support on desktop, laptops, printers, and networks.

Functions and Responsibilities:

1. Prepare Technical Specification Reports and Technical Assistance Reports for the purchase, surrender, and repair of ICT devices and equipment;

2. Provide first-level technical assistance and troubleshooting for computing hardware, printing devices, local networks, and related peripherals;

3. Evaluate ICT equipment issues to formulate actionable recommendations and technical findings within official reports;

4. Maintain and update the ICT asset management database to track the movement, status, and inventory of hardware;

5. Manage daily service desk requests to ensure timely resolution of routine ICT service demands;

6. Facilitate prompt technical assistance to support the department's ongoing operational and program requirements;

7. Execute specialized technical tasks aligned with ICT service delivery and infrastructure maintenance;

8. Perform other technical tasks related to the position as may be assigned;

Performs other related tasks as may be reasonably assigned by the Division Chief and/or the Director.

Job Outputs:

1. Technical Specification Report;

2. Technical Assistance Report;

3. First-level end-use support logs and resolutions tickets;

4. Updated ICT equipment inventory records;

5. Accomplishment and service activity reports;

APPLY NOW

Fill out the Job Application Form (JAF) and upload your complete requirements in a combined Portable Document Format (PDF) not exceeding 100 MB on or before 22 August 2026 by accessing this link:

Application Requirements:

1. Application Letter stating the desired position, item number/code, and office/bureau/service/unit addressed to Director Clarito T. Logronio, Director III / Officer-in-Charge of Human Resource Management and Development Service;

2. Duly accomplished, subscribed and sworn/notarized Personal Data Sheet (PDS) with a recent passport-size picture and thumb mark and Work Experience Sheet. Do not fill them out using Google Sheets or any tool that alters the original format — this can change formatting in the original document. Instead, you may download these forms at . PDS with incomplete information, shall be considered invalid.

3. Authenticated or photocopy of Transcript of Records (TOR) for Bachelor’s Degree requirement. Authenticated or photocopy of TOR for Master's Degree and/or Doctorate Degree may also be submitted.

4. Photocopy of relevant Training/Seminar Certificates;

5. Certificate/s of Employment (COE) - required for work experiences acquired outside DSWD Central Office.

6. Copy of Special Order or Certification indicating the supervisory/management experience/functions signed by the HRMO or any authorized representative (for Division Chief positions only or as may applicable);

7. Copies of Appropriate Eligibility:

  For RA 1080 Eligible (RSWs and/or other board passers only):

• photocopy of RA1080 rating /Verified Eligibility:

• photocopy of valid PRC ID

    For BAR Passers only:

• photocopy of BAR rating / Verified Eligibility -

• photocopy of valid IBP / BAR ID

 For CSC Passers only:

• photocopy of CSC rating / Verified Eligibility -

8. Performance Rating in the last rating period or its equivalent, as may be applicable.

Note:

(i) For internal (including COS workers) and external applicants from the public sector: Latest and duly approved Individual Performance Commitment and Review Form (IPCRF).

(ii) External applicants from private sectors: In the absence of performance rating, you may use the Certificate of Performance Rating from your most recent employer. You may access the form through this link: .

Reminders:

• Files should be in a PDF and must not be compressed into archive file formats such as RAR or ZIP.

• If applying for multiple positions, find the appropriate JAF for the position/s and submit separate applications/documents for each.

• Requests for extension of submission and application with incomplete documents will not be entertained.

• All communications pertaining to your application will be sent via email.

Step-by-Step Guide in Applying for DSWD Job Vacancies:

EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE

All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.

DATA PRIVACY POLICY

All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines’ General Disposition Schedule.