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Private Advertiser
CSR- Chat support
1 month ago
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Important information
Contract type:
Permanent
Salary:
₱235,560 / year
Work mode:
Onsite
Published on:
21 September 2026
What they need
- Respond to customer inquiries via live chat and call in a polite and professional manner
- Provide accurate information about products, services, and policies Resolve customer complaints, issues, and concerns efficiently
- Process orders, refunds, returns, and service requests Escalate complex issues to the appropriate department or supervisor
- Maintain accurate records Of customer interactions
- Meet response time and customer satisfaction targets Follow company policies, procedures, and chat support guidelines
- Process replacement in booking of couriers
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