CSR Program Manager

CSR Program Manager

Business

CORPORATE SUSTAINABILITY

Location

Corporate Office, Bengaluru

Job Details

Partner with internal and external stakeholders to strengthen governance, transparency, and accountability across CSR and sustainability projects. Support end-to-end governance processes including due diligence, field assessments, impact monitoring, compliance reviews, project audits, documentation, and reporting. Ensure projects are implemented in line with organizational requirements, regulatory expectations, and CSR objectives while supporting sustainability disclosures, EPR compliance, and ESG-related initiatives as required.

External Interfaces

Internal Interfaces

• NGO partners and implementation agencies

• Beneficiary communities and field stakeholders

• Third-party auditors and assessment agencies

• Government departments and local authorities

• CSR consultants and impact assessment agencies

• Tata Group entities and Tata Sustainability Group

• CXOs and Business Leaders

• Sustainability team

• Finance team

• Legal team

• Compliance team

• Procurement team

• Internal audit team

• Division representatives and project sponsors

Job Requirements

P

Education

Bachelor's/Master's degree in Sustainability, Social Work, Rural Development, Development Studies, Environmental Science, Engineering, Management, or related field.

Relevant Experience

2-4 years of experience in CSR project management, governance, monitoring & evaluation, sustainability, development sector, impact assessment, audit, or compliance-related roles. Experience working with NGOs, community projects, field assessments, or governance frameworks will be preferred.

Behavioural Skills

• Strong stakeholder management and interpersonal skills
• Ability to conduct independent field assessments and reviews
• Strong analytical and reporting capabilities
• High sense of ethics, integrity, and accountability
• Self-driven and action-oriented
• Attention to detail and documentation discipline
• Strong observation and problem-solving skills

Knowledge

• Understanding of CSR Rules, Companies Act provisions, project governance and compliance requirements
• Knowledge of due diligence processes, monitoring & evaluation frameworks, and impact assessment methodologies
• Experience in project audits, documentation reviews, and governance reporting
• Basic understanding of ESG, sustainability frameworks, and EPR regulations will be an added advantage

Process Contributions

Performance Measure

A: CSR Governance, Due Diligence & Compliance

• Conduct pre-engagement and periodic due diligence of implementation partners and NGOs

• Review governance structures, statutory registrations, financial documents, and compliance records

• Perform background verification and risk assessments of partners and projects

• Maintain governance documentation, approvals, and compliance trackers

• Support CSR committee and governance reporting requirements

• Ensure adherence to CSR policies, internal controls, and regulatory requirements

• Robust Governance Framework

• Effective Risk Management

• Compliant CSR Portfolio

• Enhanced Transparency & Accountability

• Audit & Review Readiness

• Strong Partner Governance

• Due diligence completed (%)

• Governance observations identified (#)

• Compliance gaps closed (%)

• Audit findings (#)

• On-time governance reviews (%)

• Documentation completeness (

B: Project Monitoring, Field Visits & Verification

• Conduct periodic field visits across CSR projects

• Verify project progress, utilization of resources, and implementation quality

• Assess beneficiary reach and project effectiveness

• Identify implementation risks, deviations, and corrective actions

• Review project documentation and evidence from field locations

• Prepare monitoring reports and governance observations for management review

• Improved Project Oversight

• Timely Identification of Risks

• Enhanced Project Effectiveness

• Reliable Field Validation

• Better Decision Support

• Projects monitored (%)

• Field visits completed (#)

• Monitoring reports submitted on time (%)

• Corrective actions closed (%)

• Governance issues identified and resolved (#)

• Management review observations closed (%)

C : Sustainability, ESG & EPR Support

• Support collection and validation of sustainability and ESG-related data

• Assist in ESG disclosures, BRSR reporting, and sustainability documentation

• Support EPR compliance tracking and documentation wherever applicable

• Coordinate with internal teams for sustainability-related data requirements

• Contribute to sustainability initiatives and awareness programs

• Accurate Sustainability Reporting

• ESG Data Readiness

• EPR Compliance Support

• Improved Sustainability Awareness

• Cross-functional Coordination

• Data completeness (%)

• Reporting timelines achieved (%)

• Documentation accuracy (%)

• EPR compliance activities completed (%)

• Stakeholder engagement score

• Audit observations related to ESG/EPR (#)