S
SKF Boilers And Driers
Customer Care Executive
Skills
Customer Support
18 days ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
- Customer Support: Handle customer calls, emails, and service inquiries promptly.
- Issue Resolution: Resolve customer complaints regarding boilers, driers, spare parts, and installations within SLAs.
- Coordination: Work closely with sales, service, production, and dispatch teams to resolve client issues.
- Reporting & Feedback: Maintain customer interaction logs, track recurring issues, and prepare monthly CSAT reports.
Desired profile of the candidate
- Strong communication (English, Hindi, Regional), customer handling, MS Office, Google sheet and problem-solving skills.
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