IT Engineer / Internal IT Support

IT Engineer / Internal IT Support Mie, Japan

Location: Yokkaichi, Mie Prefecture, Japan 
Employment Type: Dispatch Employee Direct Employment after 3 years 
Number of Positions: 1 
Salary: 300000
Working Hours: Day Shift 
Japanese: JLPT N2 level 

Job Overview

We are looking for an IT Engineer / Internal IT Support professional to handle a wide range of IT-related operations within the company.

The position mainly involves PC setup, account management, network support, troubleshooting and IT equipment configuration.

Key Responsibilities

• Provide internal IT support for company PCs and network systems
• Troubleshoot and resolve minor PC and network issues
• Perform PC initial setup and configuration
• Manage user accounts and related settings
• Identify and troubleshoot the causes of PC and network problems
• Check whether regular data backups are being performed properly
• Explain technical issues to external IT service providers when internal resolution is not possible
• Coordinate with specialized vendors and request technical support when required
• Configure and support:
• Windows PCs
• LAN
• Wi-Fi
• Routers
• Printers
• Other internal IT equipment

Candidate Requirements

Required:

• Japanese communication ability equivalent to JLPT N2 level
• Basic knowledge of PC and network systems

Preferred:

• Previous experience in IT support / internal IT
• Experience with PC troubleshooting
• Experience with network troubleshooting
• Experience with Windows, LAN, Wi-Fi, routers or printers
• Experience in account management and PC setup

Ideal Candidate Profile

We are particularly interested in candidates who have experience in:

IT Support / Helpdesk / Network Support / System Administration / Internal IT / Desktop Support

and can communicate effectively in Japanese in a Japanese working environment.