Licensed Supervisor - Community Support Services

The CSS Supervisor supervises the assigned team of CSS Case Managers. The Supervisor is responsible for supervision, coaching, managing your area and/or processes, including improvements, tracking operations efficiency, managing daily problem solving, and/or performing the administrative services of the CSS Team. General management includes long and short- range planning in determining the best methods to supervise and direct activities of department or program through subordinate management staff of the CSS Case Managers.

Duties & Responsibilities:

• Interprets and ensures employees are in compliance with agency reporting mandates
• Provides leadership and manages program; makes decisions; solves problems; develops unit procedures; develop records/files; conducts meetings; represents unit/department/program at internal and external meetings
• Manages employees and team performance, including providing training for employees.
• Identify and solve employee problems; manage conflict; respond to grievances and investigate complaints or performance concerns of area of responsibility and/or employees.
• Implements corrective action as needed and in consultation with HR; Accepts resignations; initiates separations in consultation with HR
• Create an ethical, non-discriminatory and safe work environment.
• Direct Service to program consumers.
• Collaborate with referral sources and system partners to ensure service delivery, continuity of care
• Ensure staff coverage of client needs.
• Refers clinical supervisory matters to the Director of Mental Health Services, and/or on-call supervisors.
• Ensure proper scheduling and approve time sheets including time off requests
• Evaluates performance and assists with development goals and objectives for staff.
• Responsible for knowing and following agency policies and procedures.
• Abides by Agency/NASW Code of Ethics.

Education/Licensure:

• – Master’s degree in Human Service Field; Active LSW certification required.
• • Minimum 1 years of leadership and supervisory experience.
• • Ability to work effectively with Department/Program directors, staff and committees.

Job Type: Full-time

Pay: From $57,500.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person