Manager – Installations – Steel Doors

Department

Customer Service

Min Years of Exp.

12 yrs

Job Location

Hyderabad, Telangana

CTC

10

Job Description Roles and Responsibilities

• Attend Kick-Off meeting , Proper documentation reg pre-inspection ,

Installation Schedule & other pre site requirements along with sales team /

client

• Controlling loss/rejection/damages of materials in Project.
• Achieve the required output/man days for Installation / Assembly.
• Mobilization of teams to sites based on the site requirement.
• Analyse & Indent the Shortages & Damages given by Supervisor &

Arrangement of Infills

• Ensure Collection of acknowledged invoices & Work completion certificates

from CS Supervisor and maintain the proper record for the same

• Ensure quality checks with respect to organization norms in assembling /

installation at site and Submit the data to HOD

• Prepare the weekly plan for all the sites installation based on the dispatches

& client requirements

• Compile/analyse the records of Received/observed Problems/Complaints &

give the feedback to Respective Dept. & Management Team

• Maintain Site Records, Preparation of monthly MIS for the site & Monitor the

team performance quarterly basis

• Development of new Installation teams & No. of training sessions taken up for

new installation teams

• Ensure team and self-development through training & development programs
• Back end support to dealers (Team Training arrangement & Provide tech

support)

• Ensuring Tool box meeting on safety and installation execution on regular

intervals.

• Customer contact on technical Issues.
• Project responsibility and price evolution together with the sales team.
• Coordinate for project execution for large key accounts.
• Attending Weekly meetings, customer Complaints and solvation.
• To demonstrate productivity aspect to Windows and Doors installers.
• Installation Contractor billing should be submitted to Head office Fortnightly
• Installation Weekly payment recommendation to HOD
• Installation MRM reports and service report should be submitted end of every month. Back to postings