Project Manager, Enterprise Systems Training & Transition

Supports Cleveland State University’s (CSU) enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions. Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems. Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness. Performs other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferably in education, business, information systems, communications, or related field.
• Four (4) years of professional experience in major system implementations.
• Project management experience preferably in a mid-sized to large organization.
• Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.
• Experience coordinating projects or programs involving multiple stakeholders.

Preferred Qualifications

• Master’s degree in education, organizational development, instructional design, business, or related field.
• Experience supporting ERP systems.
• Experience with organizational change management initiatives.
• Experience developing multimedia and online learning content.
• Experience in higher education.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of ERP systems.
• Strong presentation and facilitation skills.
• Strong written and verbal communication and content development skills.
• Strong organizational and project coordination skills.
• Ability to communicate technical concepts in business-friendly language.
• Ability to build collaborative relationships across departments.
• Ability to assess training needs and evaluate learning effectiveness.
• Ability to manage multiple priorities and deadlines.
• Ability to support organizational readiness and user adoption efforts.
• Commitment to customer service and continuous improvement.

Requisition Number

PT0703968S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Special Instructions to Applicants

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Mailed or emailed application materials will not be accepted.

Hours per week

40

Work Schedule

Advertising Copy

Full Time/Part Time

Full Time

Posted Date

09/28/2026

Close Date/Application Deadline

Open Until Filled

Yes

Review Begins

10/09/2026

Tentative Start Date