Service Engineer

The CS Engineering team is growing and we are looking for passionate individuals who are looking for a career development in the field of customer service / helpdesk and at the same time to learn to strive in a global environment. Individuals who are keen to take a challenge, this is the right opportunity!

Job Responsibilities:

• Provide regular inspection maintenance service on site.
• Must try the best to recover the system in the shortest reasonable time.
• Must respond to customers’ concern and complaints in an adequate manner.
• Must have a sense for customer’s requirements and proactive thinking to turn the requirement into action.
• Must have an open eye for new investments the customers may undertake.
• Providing support to customers for the system installed (during and after office hours).
• Assist in commissioning and deployment during project implementation phase, provide on-site assistance.
• Record incident / problem in CMMS.
• Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support.
• Support customer spare parts handling / inventory.

Job Requirements:

• At least a Degree holder in Mechatronics / Electrical / Controls Engineering or equivalent.

• Minimum 2 year of working experience preferably in Electrical / Mechatronics equipment support and maintenance of industrial / process equipment.

• Has hand on experience to resolve electrical and mechatronics problem.

• Independent and able to work under pressure, over time and odd hours to resolve problem on site.

• Proactive with a strong customer and team focus.

• Working experience in automated material handling system with PLC knowledge is an added advantage.

• Possess adequate trouble shooting skill and capability to provide training if needed.

• Proficiency in English & Bahasa Malaysia (both oral & written).

• Computer literate with good knowledge in using Microsoft Office applications (e.g. MS Excel).

• Good physical fitness and overall health, with the ability to work safely at heights and comply with all relevant safety requirements.

• Efficient time management.

• Required to work according to standby time table.

Regret to inform that only shortlisted candidates will be notified.