Support Service Analyst

Job summary

Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills.

Min Qualification: Degree Experience Level: Senior level Experience Length: 8 years Language Requirement: English Working Hours: Contract - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Performs a variety of professional, technical and analytical duties in the operation of enterprise,

  client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects

  technical problems and deficiencies.

• Configures and installs computer hardware and software.

• Manages inventory control of IT equipment and supplies. Upgrades hardware and software

  components.

• Maintains IT hardware asset and software tracking. Monitors and collects data on

  system performance.

• Minimal work direction needed; highly skilled and knowledgeable to the

  position.

Requirements:

• A minimum of 8 years of experience

• A minimum of a degree in any related field

• Extensive working knowledge of PCs, network hardware, operating systems, software and network

  communication protocols.

• Excellent communication and customer service skills.