P
PT Lautan Mas Pertiwi
Admin E-Commerce
Skills
E-commerce Websites
2 months ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 48,000,000 – IDR 66,000,000 / year
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
11 August 2026
What they need
- Membalas pesan, pertanyaan, dan ulasan pelanggan sesuai ketentuan marketplace.
- Menangani pesan, pertanyaan, dan pesanan customer melalui WhatsApp.
- Menangani kendala, retur, dan komplain pesanan dengan cepat dan tepat.
- Menjaga dan meningkatkan rating toko agar tetap positif.
- Mengikuti program marketplace seperti campaign, voucher, diskon, dan flash sale.
- Membuat dan mengelola promo toko, seperti flash sale, special price, voucher toko, dan broadcast.
- Membuat report penjualan/aktivitas harian.
- Aktif memberikan feedback dan insight dari customer kepada atasan.
Kualifikasi
- Maksimal 25 tahun.
- Minimal 1 tahun pengalaman di bidang marketplace/e-commerce.
- Mahir mengoperasikan dashboard TikTok Shop & Shopee.
- Mahir menggunakan Microsoft Office, komputer, dan aplikasi online shop.
- Memiliki kemampuan komunikasi yang baik dan customer-oriented.
- Suka belajar hal-hal baru dan mampu beradaptasi dengan cepat.
- Disiplin, teliti, jujur, dan bertanggung jawab.
- Mampu bekerja secara individu maupun dalam tim.
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