P
PT MOC TEAM INDONESIA
Admin Marketplace
Skills
Canva
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
11 September 2026
What they need
Kualifikasi
- Wanita, usia produktif.
- Pengalaman minimal 1 tahun sebagai Admin Marketplace/CS Online.
- Menguasai Shopee, TikTok Shop, Tokopedia, dan Seller Centre.
- Fast response, komunikatif, ramah, dan teliti.
- Mampu handling customer, komplain, upselling, dan cross-selling.
- Menguasai Excel/Google Sheets dasar.
- Mampu bekerja dengan target, deadline, mandiri maupun tim.
- Bersedia stand by pukul 06.00–21.00 serta bekerja weekend/tanggal merah sesuai jadwal.
Jobdesk
- Memproses dan memonitor pesanan marketplace.
- Cek stok dan koordinasi dengan warehouse.
- Mengatur voucher, promo, dan campaign marketplace.
- Membalas chat dan follow-up customer.
- Menangani komplain dan menjaga rating/review.
- Melakukan upselling & cross-selling.
- Membuat rekap order dan laporan harian.
Nilai Plus
- Berpengalaman menangani volume order/chat tinggi.
- Pernah menangani produk kesehatan/vitamin.
- Menguasai hard selling & soft selling.
- Terbiasa menggunakan WhatsApp Business.
- Bisa Canva/basic design.
- Berpengalaman mengelola Shopee & TikTok Shop sekaligus.
- Terbiasa bekerja dengan KPI/target.
Jenis Pekerjaan: Penuh Waktu
Lokasi Kerja: Tatap muka
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