P
PT. ID Photobook Kreasi Indonesia
Asisten CS
1 month ago
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Important information
Contract type:
Permanent
Salary:
IDR 21,600,000 – IDR 24,000,000 / year
Location:
Bantul, Bantul Regency, Special Region of Yogyakarta, Indonesia
Work mode:
Onsite
Published on:
14 September 2026
What they need
Job Desk :
- Menjawab pertanyaan customer mengenai produk, melayani tawar menawar customer hingga proses dealing produk melalui platform sosial media dan komunikasi online
- Melakukan pendekatan, promosi dan menjaga kepuasan customer
- Menginput data penjualan dan membuat laporan harian
- Melakukan koordinasi dengan tim terkait tentang customer needs, customer behaviour, dll
- Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan
- Melakukan tugas administratif terkait layanan pelanggan
- Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan
Kualifikasi :
- Pendidikan minimal SMA atau setara (fresh graduate are welcome)
- Memiliki pengalaman di bidang customer service deal maker lebih disukai
- Memiliki kemampuan dalam menyelesaikan masalah
- Fast Learner terkait pemahaman dasar tentang produk atau layanan perusahaan
- Bersedia dengan sistem shift sampai jam 9 malam
- Domisili diutamakan di Sewon/Bantul/Yogyakarta
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