I
Infomedia Nusantara
CSR GraPARI Samarinda Awang Long
2 months ago
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Important information
Contract type:
Freelance / Contract
Location:
Samarinda, Samarinda City, East Kalimantan, Indonesia
Work mode:
Onsite
Published on:
3 September 2026
What they need
- Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel
- Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi
- Service Operation Support.
- Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.
Job Requirement
- Pendidikan min. D3 semua jurusan
- Bisa berkomunikasi dengan baik
- Bisa bekerja secara mandiri dan juga team
- Pola pikir analitis, detail oriented dan mampu bekerja multi tasking
Skill Requirement
Public Communication
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