P
PT Mitra Bali Sukses (Mie Gacoan)
Customer Experience Medan
2 months ago
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Important information
Contract type:
Permanent
Location:
Medan, Medan City, North Sumatra, Indonesia
Work mode:
Onsite
Published on:
27 August 2026
What they need
Tanggung Jawab Pekerjaan:
- Melakukan customer engagement dan membangun hubungan dengan customer.
- Memastikan customer mendapatkan experience yang baik dan memorable di store.
- Menangani dan memastikan customer complaint terselesaikan.
- Mengidentifikasi kebutuhan customer dan melakukan upselling.
- Mengumpulkan customer feedback dan database.
- Memonitor service dan customer journey di store.
- Memberikan insight dan improvement kepada Store/ Management.
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