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Customer Experience Officer

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Onsite

Customer Experience Officer

PT Inti Citra Agung (Optik Melawai)

Customer Experience Officer

Skills

EmailingCRM

2 months ago

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Important information


Contract type:

Freelance / Contract

Location:

Jakarta, Indonesia

Work mode:

Onsite

Published on:

27 August 2026

What they need


Tanggung Jawab Utama

  1. Melaksanakan program customer experience (online maupun offline)
  2. Melakukan pengiriman email marketing, merekap hasil survei kepuasan pelanggan (Program online)
  3. Ikut terlibat dalam event bakti sosial, event, dll (Program offline)
  4. Berkolaborasi dengan tim internal lainnya

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

  1. Minimal lulusan S1 dari Ilmu Komunikasi, Marketing, dan PR
  2. Memiliki pengalaman minimal 1 tahun di bidang Customer experience, Marcomm, CRM, CLM, atau PR
  3. Memiliki kemampuan untuk reporting, presentasi, dan negosiasi
  4. Memiliki pemahaman yang baik tentang Ms. Office
  5. Mampu mengoperasikan MoEngage, Clevertap, Braze, dll

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