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Customer Service Acquisition

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Onsite

Customer Service Acquisition

PT Kanca Sukses Bersama

Customer Service Acquisition

Skills

CRM

2 months ago

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Important information


Contract type:

Permanent

Salary:

IDR 31,800,000 – IDR 33,000,000 / year

Location:

Yogyakarta, Yogyakarta City, Special Region of Yogyakarta, Indonesia

Work mode:

Onsite

Published on:

24 August 2026

What they need


  • Melayani konsultasi dan menggali kebutuhan serta keluhan pelanggan.
  • Memberikan edukasi dan pendampingan terkait penggunaan produk.
  • Melakukan follow-up, monitoring, dan menjaga hubungan dengan pelanggan.
  • Mengelola data serta riwayat pelanggan dalam sistem CRM.
  • Menindaklanjuti leads dan customer potensial hingga terjadi transaksi.
  • Menggali kebutuhan dan menangani keraguan/keberatan pelanggan.
  • Memberikan rekomendasi produk dan penawaran yang sesuai.
  • Melakukan negosiasi dan closing penjualan.

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