Appel House
Customer Service Officer
10 days ago
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Important information
Contract type:
Permanent
Salary:
IDR 43,200,000 – IDR 64,800,000 / year
Location:
Semarang, Semarang City, Central Java, Indonesia
Work mode:
Onsite
Published on:
13 October 2026
What they need
Requirements :
- Pendidikan minimal SMA/SMK Sederajat
- Memiliki pengalaman di bidang customer service dengan kemampuan komunikasi yang baik, ramah dan sopan
- Mampu membagi fokus pelayanan pelanggan secara online dan offline secara efisien
- Mampu berbahasa Indonesia yang baik dan benar
- Mampu mengoperasikan komputer dan aplikasi pendukung pelayanan pelanggan
- Kemampuan selling dan mencapai target penjualan
- Teliti, disiplin, bertanggung jawab serta mampu bekerja sama dalam tim
Job Description :
- Online Inquiry & Handling Customer Online
- Pelayanan customer dan edukasi produk kepada customer
- Membantu transaksi, pembayaran dan pembuatan nota
- Penyerahan unit dan quality control
- Pemasaran digital, follow up, reporting leads
- Menyelesaikan customer complain dan follow up pasca penjualan
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