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Customer Success

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Onsite

Customer Success

SMAP SOLUTIONS SDN BHD

Customer Success

1 month ago

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Important information


Contract type:

Freelance / Contract

Location:

Bangi, Selangor, Malaysia

Work mode:

Onsite

Published on:

23 September 2026

What they need


  • Memberikan sokongan dan panduan kepada pelanggan dalam penggunaan sistem.

  • Membantu proses onboarding, setup dan latihan penggunaan modul sistem.

  • Mengenal pasti serta membantu menyelesaikan isu dan pertanyaan pelanggan.

  • Membuat follow-up bagi memastikan pelanggan menggunakan sistem dengan lancar.

  • Mengurus dokumentasi, rekod pelanggan dan maklum balas berkaitan Customer Success.

Pay: From RM2,000.00 per month

Work Location: In person

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